Frequently Asked Questions (FAQs)

177-assisiThe Commonwealth Government is responsible for the planning, funding and regulation of residential aged care homes in Australia. For more information about residential aged care in Australia, go to  myagedcare.gov.au

As for all Commonwealth funded and accredited aged care providers, the following applies at Assisi Centre.

Here are answers to some of the most common questions. This is clearly not a complete list; you may have more specific or personal questions not addressed here. If so, we recommend visiting the Commonwealth Government’s aged care website as well.

Q1: Who is eligible for residential aged care?

Q2: What is the Aged Care Assessment Service?

Q3: How do I organise an aged care assessment?

Q4: How do I apply for residential aged care at Assisi Centre Aged Care?

Q5: What is meant by high and low level care classifications?

Q6: What is residential respite care?

Q7: What is meant by “ageing-in-place”?

Q8: How does Assisi Centre’s waiting list work?

Q9: How much does residential care cost?

Q10: What is accreditation?

Q11: What is a refundable accommodation payment (RAD) and a Daily accommodation Payment (DAP)

 

Q1: Who is eligible for residential aged care?

A: Prior to being considered for entry to a service such as Assisi Centre Aged Care, you will need to be assessed by a government Aged Care Assessment Service (ACAS). This assessment covers most of the resident’s current care and personal needs,

The ACAS will recommend the appropriate level of care required and provide other relevant details in an Aged Care Client Record (ACCR) which can be taken to Assisi Centre Aged Care for consideration. You must be assessed for eligibility by ACAS in order to access Commonwealth-funded aged care services.

Q2: What is the Aged Care Assessment Service?

A: The Aged Care Assessment Service (ACAS) is available to people aged 65 or more, or younger people with an age-related condition. An ACAS usually includes professionals such as geriatricians, community nurses, social workers, occupational therapists, and physiotherapists.

The ACAS provides the following services:

  • Specialist aged care assessment
  • Information about and referral to community services
  • Referral to health professionals and specialist clinics
  • Information about respite care and how to organise it
  • Information about residential care and the process involved
  • Information about other support for care givers

Completion of the assessment forms which are essential to access residential respite, residential care and certain community care packages.

Q3: How do I organise an aged care assessment?

A: Your doctor, the Department of Social Services, a social worker or a community nurse would be able to arrange for an aged care assessment. Alternatively, phone 1800 500 853 for details of the local ACAS and contact them directly. Or Find out more online. www.myagedcare.gov.au/service-finders

Q4: How do I apply for residential aged care at Assisi Centre Aged Care?

A: To receive an application kit, contact Gemma Leombruni at ciao@assisicentre.com.au or phone 03 8458 3137.

Applicants are also required to submit the Aged Care Assessment Report (ACCR) when submitting an application.

Q4: How do I apply for residential aged care at Assisi Centre Aged Care?

A: To receive an application kit, contact Gemma Leombruni at ciao@assisicentre.com.au or phone 03 8458 3137.

Applicants are also required to submit the Aged Care Assessment Report (ACCR) when submitting an application.

Q5: What is meant by high and low level care classifications?

A: Since the introduction of the Living Longer Living Better reforms in 2013, there is no real distinction now. It all depends on the person’s care needs.

Generally speaking, higher care is for those who require considerable 24/7 nursing care including regular assistance with most daily activities, whereas others might need more support and additional help with lesser amounts of personal and nursing care.

Once admitted, Assisi Centre Aged Care will make detailed care and other assessments and keep adjusting the care plans as needed. The resident and family are involved in these discussions and any decisions that may be needed from time to time.

Q6: What is residential respite care?

A: Residential respite care services are designed primarily to give care givers or the resident. As need be, a “respite” for a period of time from direct care at home, or if a person has a temporary need for more care than what is available at their normal home. An application for respite care is made the same way as for permanent residential care. You must be assessed as eligible for respite care by the ACAS in that case.

Q7: What is meant by “ageing-in-place”?

A: Assisi Centre is classified as an “ageing -in-place” home. This means that a person can enter with some particular care needs and as time goes on, the care needs might increase to a higher level.

‘Ageing in place’ means that we can accommodate the change in care level without you the resident, having to move to another home. Although it is often necessary to move rooms depending on care needs as they change.

There can be individual exceptions, but in most cases it means this eases the burden having to settle all over again.

Q8: How does Assisi Centre’s waiting list work?

A: Once a potential resident has an ACCR, You can put in an application to be on our waiting list at any time. Now that we have increased our capacity to 150 residents we are better able to meet demand.

It must be noted that the waiting list does not operate on a “first on, first served” basis. So it is not a matter of waiting until you reach the top of the queue. If you have the need, we will do our best to accommodate it at all times.

It is not uncommon for some respite residents to request to stay on for permanent care after they have been discharged from respite care.

Q9: How much does residential care cost?

A: The Commonwealth Government sets the residential fee structure and the amount paid with assets and income assessed by Centrelink.

More information can be obtained from the Aged and Community Care Information Line (1800 500 853), Centrelink (132 300 or www.centrelink.gov.au),  www.myagedcare.gov.au. Or the Department of Veterans’ Affairs (133 254 or www.dva.gov.au)

In most cases, the Commonwealth Government meets approximately 70 per cent of the costs with the balance being paid by the resident, depending on each person’s income and assets.

Residents whose only assets and/or income are no more than the straight pension are also protected and supported by additional support from the Commonwealth; so you can be assured that every Australian can afford care at Assisi Centre without distinction under the Aged Care Act 1997.

See further information under Assisi room and pricing section under the Assisi Centre location.

Q10: What is accreditation?

A: Accreditation is an external evaluation process that all aged care homes must undergo to be recognised as approved providers under the Aged Care Act 1997. Aged care homes are required to meet four core standards and 44 separate outcomes for quality of care and quality of life in their provision of residential care. The four standards are:

  1. Management systems, staffing and organisational development
  2. Health and personal care
  3. Resident lifestyle
  4. Physical environment and safe systems

Assisi Centre is fully accredited under these standards. Our last triennial review was completed in July 2013; the latest accreditation report can be seen on the Australian Aged Care Quality Agency website. The AACQA makes a number of unannounced visits also every year. Or contact the AACQA on 1800 288 025.

Q11: What is a refundable accommodation payment (RAD) and a Daily accommodation Payment (DAP)

A: RAD is an amount payable on entry to an aged care home by residents who enter permanent care.

These are regulated by the Commonwealth Government but can vary from home to home depending on a range of factors. By law, these funds must be used by the home to improve building standards, and the quality and range of aged care services provided. The RAD is paid in combination with the income and asset tested Daily accommodation payment. DAP. Residents may choose to pay the RAD/DAP as a lump sum, a regular periodic payment or a combination of both.

We are happy to discuss the options with you at your convenience.

Please note: Assisi Centre is not permitted to give financial advice but we can provide you with information and government department contact points.

Contact Gemma Leombruni at 038458 3137 or ciao@assisicentre.com.au.

For independent advice, you should talk to your own financial advisers and legal representatives. You may wish to talk to Centrelink’s Financial Information Service (132 300), a free and confidential service available to everyone.

A financial assessment must be completed by Centrelink or the Department of Veteran’s Affairs.

More information

Further information about the Assisi Centre and its valuable work can be obtained from ourClient Support officer Gemma Leombruni.

Assisi Centre
230 Rosanna Road
Rosanna, VIC 3084
Tel: (03) 9455 1199
Email: ciao@assisicentre.com.au